Shipping Services
our products are only available for purchase online
We discovered that other beauty brands send their products in wasteful packaging, cardboard and excess paper.
We Decided to do Something Innovative and Different.
While our products are protecting your skin, Only1 is also helping protect the environment by sending our products in a reusable, Lined Cosmetic Pouch. This means no excess packaging or wasteful paper products. Enjoy your luxe cosmetics bag with every order, at no charge.
Use your Reusable Cosmetic Pouch to travel with, store, organize, or gift to friends and family.
estimated delivery dates
For your convenience, please find the estimated delivery timeframes below. Please note that they are subject to change. For the most up-to-date delivery information, please track your shipment using the tracking number that is included in your shipping confirmation.
shipping services & timeframes
| ship method | total delivery timing | Place order by | Cost |
|---|---|---|---|
| USA Standard | Processing:1-2 business days Shipping:3-4 business days | 12:00pm EST | $6.95 Free for orders $55 and over, before taxes. |
| Canadian Standard | Processing:1-2 business days Shipping:4-8 business days | 12:00pm EST | $12.95 Free for orders $75 and over, before taxes. |
| Mexico Standard | Processing:1-2 business days Shipping:8-10 business days | 12:00pm EST | $14.95 |
| Quicker Delivery (USA Only) | Processing:1 business days Shipping:1-2 business days | 11:00pm EST | $16.95 |
Alaska, Hawaii and other U.S. Territories, P.O. Boxes and APO/FPO/DPO Addresses and International Locations will be slightly higher and will be reflected in your check out processing. Shipping to select rural or remote destinations may result in extended shipping times.
A signature may be required upon delivery. Orders that contain products which are regulated (Aerosols for example) for transport require extra handling and may take 3 or 5 additional business day.
international locations
business days & holidays
All orders process and ship Monday – Friday, excluding federal holidays within the United States. Based on the shipping method selected at checkout, if the order is placed after the cut-off time, it will be processed the following business day.
Packages do not ship from our distribution centers on weekends or the following USA holidays. Canadian orders will follow the same schedule as per the USA.
- New Year’s Day
- Martin Luther King Jr. Day
- President’s Day
- Memorial Day
- 4th of July
- Labor Day
- Columbus Day
- Veteran’s Day
- Thanksgiving
- Christmas
do I have to sign for my package upon arrival?
Nope, just make sure your package is being delivered to a secure location.
What do I do if my package is lost or stolen in transit?
We hope this never happens! If your package is lost or stolen, please contact us and we will work to resolve this issue.
If your package is marked as delivered by the courier and you did not receive your product, please contact the courier to see where they left it or if there was an issue delivering your product. Orders that are marked as delivered may be eligible for replacement but not for refund.
how do I edit or cancel my order?
Due to how quickly our order enter the warehouse’s system, we normally are unable to cancel or edit existing orders. If you have specific questions about your particular order, please feel free to contact us directly.
